About Us

Fastnet Marine Insurance is the successor to Radcliffe & Co. (Insurance) Ltd., established in 1959 and providing specialist marine insurance services since 1984. The business is owned and managed by working directors, all of whom have over 25 years insurance experience, guaranteeing unbiased advice and independence of operation. We are authorised & regulated by the Financial Conduct Authority, and comply with all the professional, solvency and operational requirements of the UK insurance market, including Lloyd’s. Whilst operated and managed from the UK, we have established schemes &/or markets for yachts and marine trades insurance elsewhere in Europe and Worldwide.
 

We pride ourselves on providing:

  • Innovative products with competitive premiums on a wide range of yachts
  • Expertise coupled with a highly personalised service
  • Policies backed by secure Insurers
  • Straightforward dealing and a quick response
  • Special facilities for yacht yards, marinas and marine trades businesses
  • Agency / Introducer facilities with generous levels of commission.

Our location at the centre of the UK’s premier yachting region, together with our attendance at major boat shows and exhibitions in the UK and Europe, and our extensive knowledge of yacht design, construction, ownership and management, means that we can offer an invaluable and unrivalled service to our clients. We have direct access and established relationships with markets in the UK, France and the United States, offering cover for Hull & Machinery, Third Party and P&I Liability, Marine Legal Expenses, Employers Liability, Personal Accident and Medical Expenses / Repatriation risks. We can cater for both motor and sailing yachts, whether being used privately or chartering, cruising or racing, with no minimum or maximum value limits.

Please contact us should you wish to discuss or review your insurance arrangements – we will be happy to provide you with advice and free quotations from a wide panel of specialist insurers.
 

Our Service Standards

We will:
  • Ensure that all insurance policies are correct before sending to you
  • Produce plain English documents
  • Explain all terms and conditions to you
  • Contact you on an agreed basis to ensure that there is nothing missing from any of your policies
  • Produce clear meeting notes after each meeting
  • Arrange meetings with underwriters and site visits
  • Make sure that you have all documents at least  10 days in advance of renewal
  • Return all telephone calls within that morning or afternoon
  • Deal with the claims internally and ensure you are kept up to date at the end of each week or month as you prefer
  • Make sure that you are comfortable with the policy wordings and exclusions and highlight areas which need either attention or increase in cover
  • Work with you to use our client base to expand your business
  • Provide advice and service where requested.
  • For a full copy of our Terms of Business, please get in touch with us using the Contact page. We operate a complaints procedure that meets the FCA's requirements, and also includes full details of how to access the Financial Ombudsman Service (FOS.) In addition, we are covered by the Financial Services Compensation Scheme (FSCS).
Director
Pam Everett
Accounts & Office Management
pame@fastnet-marine.co.uk
Managing Director
Richard Power
Overall Responsibility & Compliance
richardp@fastnet-marine.co.uk

 

Associate Director
Alex Hoole
Commercial & Consumer
Sales  & Advice including Claims
alexh@fastnet-marine.co.uk
Associate Manager
Jessica Taylor Cert CII


jessicat@fastnet-marine.co.uk
Client Adviser
Carla Thomas
Consumer Sales  & Advice
 including Claims
carlat@fastnet-marine.co.uk
Client Adviser
Lucy Tooley
Consumer Sales  & Advice
 including Claims
lucyt@fastnet-marine.co.uk

Client Adviser

Caroline Barrett
Consumer Sales  & Advice
 including Claims
carolineb@fastnet-marine.co.uk
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